Terms and conditions
This website only sells mp3’s, pdf’s and hard copies of records to people who created an account. All music on this site is Sissa Music’s possession and protected by copyright and other laws on intellectual property.
The purchase of music is for personal and non-commercial usage only (excluding sheet music). Without permission you cannot change, publish, reproduce, transfer or exploit any of the music on this site. For each online usage of the music you need permission by the Dutch collecting society BUMA-STEMRA. By purchasing music on this site, you commit to our general statement.
SHEETMUSIC AND PERFORMANCES
When you buy sheet music, you are allowed to perform this specific music without any additional costs or permission, on account that you always inform us about your upcoming concerts. However, for cd recordings or for publishing your concert registration on internet, you do need our permission.
Depending on the country you live in, you can choose for one of the following payment methods:
American Express, Visa Paypal or Ideal. For each of your purchases you will receive an invoice by e-mail. Sometimes payments fail:
- You have probably submitted the wrong details
- You have probably reached your day limit on your credit card
- Maybe, just maybe, you have too little credit
If you encounter any other problems with the payment, you can send an e-mail to douwe AT douweeisenga DOT com
YOU LOST YOUR DOWNLOAD
Don’t worry! You can download your purchase again via your account.
CANCEL A PURCHASE
If you download the purchased content, your purchase is definite. As long as you do not download the content, you are allowed to cancel your purchase within 14 days. If you have bought a hard copy record, you can cancel your purchase within 14 days as well. Please handle the cd and packing with care during this period. The principle is that you handle and examine the cd as you would do in a store. As soon as we have received back your cd, we will transfer the money of your transaction and the postal costs.
If something is wrong with the cd or its cover (which means the cd as you received it, not the cd you used as a Frisbee), please send it back. We will send you a new cd as soon as possible. We will cover your postal costs.
The website has not (yet) automated the cancelling process. If you want to cancel your purchase, please send an e-mail to cancel AT douweeisenga DOT nl including your name, your e-mail address and the name of the purchase you want to cancel.
For all cancellations we will try to deal with them as soon as possible, but like you, we sometimes have a few weeks of holiday.
By purchasing or downloading music on our website, you commit to our general statement. We do have the right to change our general statements. We cannot imagine however, that these changes will have an effect on you.
Nevertheless, if this almost impossible event occurs and you want to sue us, you’ll have to do that in the Netherlands. But we would rather have you contacting us first. Enjoy your music and thank you so much for your support.
Jakko van der Heijden & Douwe Eisenga
VOF Sissa Music
Lange Noordstraat 57-59
4331 CC Middelburg - NL
00 31 (0)6 12 27 49 94
KvK (CoC) 60669772
RSIN (VAT) NL854008214